1. What is the timeframe of making a custom trailer?
St. Croix Trailers: Built for You
St. Croix Trailers is a proudly American company specializing in custom-built food trailers. We keep costs low by building per order in our own facilities and sourcing solutions, ensuring top quality and faster turnaround times.
Here’s what sets us apart:
- Faster Lead Times: Get your trailer on the road sooner with our industry-leading 3-4 month turnaround time.
- Transparent Pricing: No hidden fees, upfront pricing allows for easier budgeting.
Benefits of Choosing St. Croix Trailers:
- Customization: Design your dream food trailer with a wide range of sizes, layouts, and finishes to perfectly fit your needs and brand.
- Quality Materials: Built with durable, high-quality materials for long-lasting performance.
- Dedicated Support: Our knowledgeable team is available to assist you throughout the entire process, from design to delivery.
- Nationwide Support: Partner warehouses across the US facilitate easier shipping and potential cost savings.
Ready to get rolling? Contact St. Croix Trailers today for a free consultation!
sales@stcroixtrailers.com
2. How long does it take to build a custom trailer?
Our standard lead time is 3-4 months. Expedited options are available for an additional fee. This is significantly faster than the industry average, which can be 1+ year.
3. What is the build process like?
We provide a detailed biweekly breakdown of the build process, ensuring you’re informed every step of the way. This includes everything from material procurement to final inspections and shipping/delivery.
4. Where are you located?
Our headquarters are in Stillwater, Minnesota.
5. Do you offer financing?
We don’t offer direct financing, but we can recommend financing institutions that have helped our past customers. Explore small business loans, commercial equipment leases, and more through the link we provide.
6. Where do you ship to and how much does it cost?
We ship trailers anywhere in the US, including Alaska and Hawaii. We also offer custom quotes for international shipping. Flat-rate shipping costs are provided for major ports across the US, with direct-to-door options available at an additional cost.
7. What size trailer do I need?
The ideal size depends on factors like your staffing, appliances, budget, and local regulations. We offer a guide to help you choose the perfect size for your needs.
8. How can I get a custom quote?
We pride ourselves on offering a simple and transparent quote process. Visit our website for a link to a custom quote form.
9. What comes standard with your trailers?
Our trailers come equipped with a comprehensive list of features, including a full electrical system, stainless steel counters, non-slip flooring, DOT-approved lights, and much more. Appliances are not included, but we can provide cutouts to fit your specific needs. Or supply and install our own options.
10. Will your trailer meet my county’s health code?
Our trailers meet most US health codes. However, specific requirements can vary by county. We recommend checking with your local health department for additional needs.
11. How are your trailers powered?
Our trailers can be powered by either a generator or an approved public power source, like shore power. We provide a compatible exterior plug for easy connection.
12. Can I use my own appliances or trailer?
We have a policy of working with our own equipment to ensure compatibility and compliance. However, we can provide custom cutouts in the countertops to fit your chosen appliances.
13. Why shouldn’t I order from an overseas manufacturer?
There are several risks associated with overseas manufacturers. They may not be familiar with US regulations, have hidden fees, and offer limited warranties. Read our blog post on our website to learn more about avoiding fraud in the food trailer industry.
14. How much upfront payment is required?
We require a 50% deposit to secure your spot on the waitlist and begin production. We’ll provide regular updates with photos and an estimated completion date. The final 50% deposit is due upon trailer completion and before shipping.
15. What payment methods do you accept?
We accept ACH or wire bank transfers, cashier’s checks, Credit Card (3.5% fee) or Zelle. All transactions are secured with a signed legal contract.
Experience the St. Croix Difference:
At St. Croix Trailers, we specialize in crafting high-quality, custom food trailers designed to meet your specific needs. Our dedicated team is committed to providing exceptional service from start to finish.
Our Build Process:
We understand the excitement of bringing your food truck vision to life. That’s why we offer a transparent and efficient build process:
- Weeks 1-2: Order processing, design finalization, and chassis assembly.
- Weeks 3-6: Frame construction, steel lining, insulation, and interior layout.
- Weeks 7-9: Exterior fiberglass shell, paint application, and appliance installation.
- Weeks 10-12: Final assembly, quality control, and preparation for shipping.
Additional Considerations:
- Lead times: Our standard lead time is 3-4 months, with expedited options available.
- Shipping: We offer nationwide shipping with options for direct delivery or port pickup.
- Customization: Our trailers are fully customizable to meet your specific requirements.
- Quality Assurance: We adhere to strict quality standards to ensure your satisfaction.
16. Do you offer warranty?
We offer a 1 year Manufacturers Limited Warranty on your custom made food trailer & the appliances also come with their own 1-2 year warranty from the manufacturers. This is non-accidental warranty, so if anything is faulty out the box, we will ship out new appliances or compensate to cover the expense of repairs in your local.
All of our concession trailers are always delivered insured, so if any damages happen during any point of delivery, it is fully covered and fully insured to have repairs done in your local.
17. What size ball & trailer light connection is used on your trailers?
A standard 2″ ball mount is used & a 4 flat pin connector for the taillights are used to connect your custom vending trailer. These are both American standards.
Ready to get started? Contact us today to discuss your food trailer project!