Privacy Policy for St. Croix Trailers
At St. Croix Trailers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when interacting with our business. By using our website, placing an order, or contacting us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information : This includes information you provide directly, such as your name, email address, phone number, mailing address, and payment details.
- Order Information : Details related to your trailer order, including customization preferences, delivery instructions, and transaction history.
- Website Usage Data : Information automatically collected through cookies or similar technologies when you visit our website, such as IP address, browser type, device information, and pages visited.
- Communication Records : Any correspondence between you and St. Croix Trailers, including emails, phone calls, or chat logs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing : To fulfill and deliver your custom trailer order, process payments, and communicate updates about your purchase.
- Customer Support : To respond to inquiries, provide technical assistance, and resolve issues.
- Marketing and Promotions : To send you promotional materials, newsletters, or updates about new products or services (you can opt out at any time).
- Improving Our Services : To analyze website usage, improve our products and services, and enhance your overall experience with St. Croix Trailers.
- Legal Compliance : To comply with applicable laws, regulations, or legal processes, and to protect our rights and property.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
- Service Providers : We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors, shipping companies, or IT service providers. These vendors are contractually obligated to keep your information confidential.
- Legal Requirements : We may disclose your information if required by law, court order, or government request.
- Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any changes in ownership or use of your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us:
- Remember your preferences and settings.
- Analyze traffic patterns and improve site functionality.
- Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission.
- Secure storage of physical and electronic records.
- Regular monitoring and updating of security protocols.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access : Request a copy of the personal information we hold about you.
- Correction : Update or correct inaccuracies in your information.
- Deletion : Request the deletion of your personal information (subject to legal or operational restrictions).
- Opt-Out : Opt out of receiving marketing communications or withdraw consent for specific uses of your data.
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
7. Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party platforms you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email : sales@stcroixtrailers.com
- Mailing Address :
St. Croix Trailers
9376 St. Croix Trail North
Stillwater, MN 55082
Thank you for trusting St. Croix Trailers with your personal information. We are committed to safeguarding your privacy and providing exceptional service.
Effective Date: October 22, 2023
Last Updated: October 22, 2023